Privacy Policy
ShoreLabs SEZC (“ShoreLabs”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, in accordance with the Data Protection Act (2021 Revision) of the Cayman Islands.
1. WHO WE ARE
ShoreLabs SEZC is a Special Economic Zone Company incorporated under the laws of the Cayman Islands with registered offices at HSM Corporate Services Ltd., 68 Fort Street, George Town, PO Box 31726, Grand Cayman KY1-1207, Cayman Islands. We provide digital product development and technology consulting services.
2. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information
- Name, email address, phone number, company name, job title.
- Any personal data you submit via contact forms, emails or account registration or information you provide during our discussions.
Technical Information
- IP address, browser type, device information.
- Usage data through cookies or similar tracking tools.
Analytics Information
- We use Google Analytics to collect anonymised usage data such as page visits, bounce rates, and traffic sources. This data helps us understand user behaviour and improve our website performance.
Other Information
- Information you choose to provide during communication or contractual interaction
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To respond to enquiries and provide services
- To send updates and communications, where consent is given
- To monitor and improve our website and service quality
- To analyse website traffic and usage patterns using tools such as Google Analytics
- To manage client relationships using CRM platforms like Zoho
- To process form submissions and contact requests via Zoho Forms and Google Forms
- To store and manage data on secure cloud infrastructure (e.g., AWS, Google Cloud, Google Drive)
- To comply with legal and regulatory obligations
4. LEGAL BASIS FOR PROCESSING
We process your personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests (e.g., service improvement, security)
5. DATA SHARING AND DISCLOSURE
We do not sell your personal data. We may share data:
- With service providers under confidentiality obligations (e.g., Zoho, AWS, Google Cloud)
- To comply with legal obligations
- In the event of a merger, acquisition, or asset sale
6. INTERNATIONAL DATA TRANSFERS
If data is transferred outside the Cayman Islands, we ensure that an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data and appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.
7. DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
8. YOUR RIGHTS
You have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Withdraw consent (where applicable)
- Stop the processing of your data
- Request erasure or restriction of processing
- Lodge a complaint with the Ombudsman of the Cayman Islands
Requests can be made by contacting us at: contact@shorelabs.ky
9. SECURITY
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
10. COOKIES
Our website uses cookies to enhance user experience. You may manage or disable cookies through your browser settings.
10a. GOOGLE ANALYTICS & TRACKING
We use Google Analytics, a web analytics service provided by Google LLC, which uses cookies to analyse website usage. The information generated by these cookies (including your IP address in anonymised form) is transmitted to and stored by Google on servers in the United States or other jurisdictions.
You can opt out of Google Analytics by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout
11. AI TOOLS AND AUTOMATED PROCESSING
We may use or develop artificial intelligence (AI) tools to assist with website interaction, support, or internal processing. Any AI system deployed by ShoreLabs SEZC:
- Will not make solely automated decisions that produce legal or similarly significant effects without human oversight
- Will operate transparently and ethically, with clear disclosures when AI is interacting with users
- Will process personal data only in accordance with the principles of fairness, purpose limitation, data minimisation, and accuracy as set out in the Cayman Islands Data Protection Act (2021 Revision)
If AI tools are implemented, this section will be updated with additional details. You may contact us to enquire about specific tools in use and their data handling practices.
12. THIRD-PARTY LINKS
Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last Updated” date.
14. CONTACT US
For questions or requests related to this Privacy Policy or your personal data, please contact:
ShoreLabs SEZC
Email: contact@shorelabs.ky
Address: Signal House of Fairbanks Road, KY1-9012 Grand Cayman, Cayman Islands
This Privacy Policy is governed by the laws of the Cayman Islands and is subject to the jurisdiction of the courts of the Cayman Islands.